Delivery/Return

Delivery

We ship the goods within 14 days after the order.

Our orders are sent by the mail you choose when you order the product in our online shop.  All prints are carefully wrapped in tissue paper and shipped in a sturdy cardboard tube.  Please note that international shipments may be subject to customs delays and fees that affect delivery times and are beyond our control.

We are not responsible for damage to the package by the postal service or rough handling of the package during customs control or if the package is lost by the postal service.  Please check the package for damage after receiving it so that you can immediately address these issues with the Postal Service.  We do our best to ensure that your package reaches you in good condition.  The postal service is beyond our control.

 

Return

We accept returns provided the item is returned in the same salable condition.  To return the product, you must send it to the return address.  The cost of returning the item to us is your responsibility and we recommend that you use a signed for service and/or a trackable service to ensure that the package reaches us.  As items lost or damaged in transit are not refundable.  We cannot issue a refund if we do not receive the item.  Shipping costs are non-refundable.  If you receive a refund, the cost of return shipping will be deducted from your refund.  We will process returns and exchanges within 2-3 business days after receiving the item.